Privacy Policy

How siravonex collects, uses, and protects your personal information

This Privacy Policy is effective as of September 15, 2025, and governs data collection and usage practices.

Information We Collect

siravonex collects several categories of information when you use our website or engage our consultation services. This includes information you provide directly, data collected automatically through your interactions with our site, and information obtained from third-party sources where applicable and permitted by law.

  • Contact information including name, email address, phone number, and mailing address provided through consultation request forms or direct communications.
  • Financial information discussed during consultation sessions, including details about your current situation, objectives, and planning priorities necessary to provide personalized guidance.
  • Technical information collected automatically through cookies and analytics tools, including IP address, browser type, device information, and browsing behavior on our website.
  • Communication records including emails, phone call notes, and documentation of consultation sessions to maintain service quality and continuity.
  • Payment information processed through secure third-party payment processors when you engage our services, though we do not store complete payment card details directly.

All information collection occurs in accordance with applicable Australian privacy laws and industry standards. We collect only information necessary for providing consultation services and operating our website effectively.

How We Use Information

Information collected is used primarily to provide consultation services, communicate with clients, improve our offerings, and fulfill legal obligations. We use your contact information to respond to inquiries, schedule consultations, and maintain ongoing communication regarding your engagement. Financial information discussed during sessions informs our analysis and recommendations tailored to your specific circumstances.

Technical data collected through website analytics helps us understand user behavior patterns, identify areas for improvement, and optimize site performance. We may use aggregated, anonymized data for research purposes or to develop improved consultation methodologies. Marketing communications are sent only to individuals who have expressed interest in our services or are existing clients, and you can opt out at any time.

Your Privacy Rights

You have specific rights regarding your personal information under Australian privacy legislation. These include the right to access information we hold about you, request corrections to inaccurate data, and in certain circumstances request deletion of your information. You can also object to specific processing activities or request restrictions on how we use your data.

Right to Access

You may request copies of personal information we hold about you. We will provide this information in accessible format within timeframes required by law.

Right to Correction

If you believe information we hold is inaccurate or incomplete, you can request corrections. We will update records promptly upon verification.

Right to Deletion

You may request deletion of your personal information in certain circumstances, subject to legal retention requirements and legitimate business interests.

Right to Portability

You can request that we provide your information in structured, commonly used format for transfer to another service provider where technically feasible.

Information Sharing Practices

siravonex does not sell personal information to third parties. We share information only in limited circumstances necessary for service delivery or as required by law. This includes sharing with service providers who assist with website hosting, analytics, payment processing, or communication tools used in our operations.

All third-party service providers are contractually obligated to maintain confidentiality and use information only for specified purposes. We may disclose information if required by law, court order, or government regulation, or if necessary to protect our legal rights or prevent harm. In the event of business transfer such as merger or acquisition, your information may be transferred to the successor entity.

Data Security Measures

We implement technical and organizational security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption of data in transit, secure server environments, access controls limiting employee access to information on a need-to-know basis, and regular security assessments of our systems and practices.

Despite these measures, no system is completely secure. We cannot guarantee absolute security of information transmitted through the internet or stored electronically. You bear responsibility for maintaining the confidentiality of any account credentials and should notify us immediately if you suspect unauthorized access to your information.

Privacy Questions and Requests

For questions about this policy or to exercise your privacy rights, contact us using the information below.
Address: 175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-2-9157-5827
Email: content@siravonex.sbs